Help Center

Support

We're here to help you get the most out of Storm Alerts by Zeus.

How do I set up push notifications?

After creating your account, go to Settings and enable push notifications. You'll be prompted to allow notifications — tap "Allow." Then set your service territory by drawing your coverage area on the map in My Territory. You'll receive push alerts whenever hail is confirmed in your counties.

Why am I not receiving push notifications?

Make sure notifications are enabled in both the app (Settings → Notifications) and your device settings (Settings → Storm Alerts → Notifications). If you haven't opened the app in a long time, open it once to refresh your push token. Also check that you have at least one county in your service territory.

How do I set my service territory?

Go to My Territory → Draw Service Area. Tap the map to place a center pin, then drag the edge to set your radius. The app will automatically subscribe you to all counties within your circle. You can draw multiple areas to cover different regions.

What data sources do you use?

Storm Alerts uses official NWS (National Weather Service) severe thunderstorm warnings and SPC (Storm Prediction Center) Local Storm Reports. Hail reports come from trained spotters, law enforcement, emergency managers, and storm chasers via the NWS LSR feed. Roof impact estimates use county assessor data.

What is Zeus Weather?

Zeus Weather is our premium product for roofing professionals. It provides exact street addresses of impacted properties, interactive canvassing maps, and per-property storm damage reports. Storm Alerts users can activate a free Zeus Weather trial with one tap — your service territory syncs automatically.

Is Storm Alerts really free?

Yes. Storm Alerts is completely free with no ads and no credit card required. It's the best way to stay informed during storm season. Zeus Weather is our paid product for teams that need property-level detail.

How do I delete my account?

Email support@zeusweather.com with the subject "Account Deletion Request" and we'll process it within 48 hours.

Still need help?

Email us at support@zeusweather.com and we'll get back to you within 24 hours.